Privacy Policy

Last Updated: [10/10/2026]

SimplyRentals ("SimplyRentals", "we", "us", or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store and protect information when you:

Visit our website;
Submit a contact or project enquiry;
Communicate with us;
Request a consultation;
Purchase or pay for our services;
Use features available through our website; or
Otherwise interact with SimplyRentals.

1. Information We Collect

Depending on how you interact with us, we may collect the following information.

Information you provide

This may include:

Name, company or business name;
Email address, phone number and WhatsApp/contact details;
Project requirements, messages and enquiries;
Billing and business information;
Information provided during consultations; and
Information contained in documents or files you voluntarily provide.

Payment-related information

When you make an online payment, we may receive transaction information such as:

Transaction ID or reference;
Payment status, amount paid, date and time;
Payment method and payment provider; and
Invoice or order information.

We do not intend to store complete card numbers, CVV/security codes or other sensitive card authentication data on our own servers.

Where applicable, payment details are handled by the relevant payment gateway or payment service provider.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

IP address, browser type and device type;
Operating system and pages visited;
Referring pages and approximate usage information;
Timestamps and website interaction data; and
Technical or log information.

This information may be collected through server logs, cookies, analytics tools and similar technologies.

3. Cookies and Similar Technologies

We may use cookies and similar technologies to:

Operate our website and remember preferences;
Understand website usage and improve performance;
Measure marketing effectiveness;
Maintain security; and
Provide relevant functionality.

Some cookies may be placed by third-party services used on our website. You may be able to control cookies through your browser settings. Certain website functionality may be affected if cookies are disabled.

4. Why We Use Your Information

We may use personal information to:

Respond to enquiries and communicate with you;
Understand project requirements and prepare proposals or quotations;
Provide requested services and customer support;
Process and reconcile payments and issue invoices or receipts;
Manage projects and maintain business records;
Improve our website and services;
Prevent fraud and misuse and maintain security;
Comply with legal obligations;
Send service-related communications; and
Send marketing communications where permitted and appropriate.

We will process personal data for specified and legitimate purposes and in accordance with applicable law.

India's DPDP Act sets requirements for consent where consent is the applicable basis for processing, including that consent be free, specific, informed, unconditional and unambiguous, with clear affirmative action.

5. Contact and Enquiry Forms

When you submit a form on our website, we may collect the information you provide to:

Respond to your enquiry or discuss your requirements;
Provide a quotation or arrange a consultation;
Communicate regarding a potential project; or
Provide requested information.

We do not sell contact-form information to third parties.

6. Payment Processing

If online payments are available, payments may be processed using third-party payment gateways or payment service providers. The provider may collect and process payment information according to its own privacy policy and terms.

SimplyRentals may receive transaction information necessary to:

Identify the payment and confirm its status;
Reconcile transactions;
Issue receipts;
Process refunds where applicable; and
Maintain accounting records.

We do not intend to store complete card credentials on our servers. Applicable RBI directions restrict storage of actual card data by merchants and other participants in the card-payment chain.

7. Information Sharing

We may share personal information with service providers where reasonably necessary to operate our business and provide services. These may include:

Hosting and cloud infrastructure providers;
Email providers, CRM systems and communication platforms;
Analytics and advertising providers;
Payment gateways and payment service providers;
Accounting systems and project-management tools;
AI and automation providers; and
Professional advisers.

We may also disclose information where required by applicable law, legal process, court order or regulatory requirement, or where necessary for fraud prevention or protection of our legal rights.

We do not sell personal information as a commercial product.

8. Third-Party Services

Our website may integrate with third-party services such as Google services, analytics platforms, advertising platforms, social media platforms, payment providers, email services, cloud services, AI platforms, communication tools and other technology providers.

Those providers may process information according to their own policies. We recommend reviewing the privacy policies of third-party services where appropriate.

9. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, alteration, disclosure, loss and destruction.

However, no internet-based system can be guaranteed to be completely secure. You should also take reasonable precautions when sharing sensitive information online.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

Providing services;
Maintaining business and financial records;
Resolving disputes and complying with legal obligations;
Preventing fraud and enforcing agreements; and
Other legitimate business purposes.

The appropriate retention period may vary depending on the type and purpose of the information.

11. Your Rights

Subject to applicable law and any conditions or limitations under applicable legislation, you may have rights regarding your personal information, including rights to:

Request information about processing;
Request access to certain personal information;
Request correction of inaccurate information;
Withdraw consent where processing is based on consent;
Request deletion or erasure where applicable;
Raise a grievance; and
Exercise other rights available under applicable data-protection law.

The DPDP Act provides a framework concerning data-principal rights and consent withdrawal, subject to the Act and applicable rules. To exercise a privacy-related right, contact us using the details below.

12. Withdrawal of Consent

Where we process personal information based on your consent, you may withdraw that consent by contacting us. Withdrawal of consent will not affect processing that was lawfully carried out before withdrawal.

In some circumstances, withdrawing consent may affect our ability to provide a particular service or respond to a request.

13. Marketing Communications

Where permitted by law, we may send information about our services, new offerings, resources, updates, promotions or other business communications.

You may opt out of non-essential marketing communications by using the unsubscribe mechanism provided or by contacting us. Service-related communications necessary to provide a service may continue.

14. Children's Privacy

Our services and website are not intended to knowingly collect personal information from children in circumstances where parental or lawful consent is required. If you believe that a child has provided personal information to us improperly, please contact us.

15. International Data Transfers

Some service providers used by SimplyRentals may process information outside India. Where personal information is transferred or processed outside India, we will take reasonable steps required under applicable law and our contractual arrangements with relevant service providers.

16. Data Breaches and Security Incidents

If we become aware of a personal-data security incident affecting information under our control, we will take reasonable steps to investigate, contain and address the incident and provide notifications where required by applicable law.

17. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security or content of third-party websites. We encourage you to review their respective privacy policies before providing personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes in our services;
Changes in technology;
Changes in legal requirements; or
Changes in our data-processing practices.

The latest version will be published on this page with an updated "Last Updated" date.

19. Contact and Grievance

For questions, requests or concerns regarding this Privacy Policy or your personal information, contact:

SimplyRentals

Email: [sales@simplyrentals.in]

Phone: [+919990353884]

Address: [Unit-004, The Courtyards, Sohna, Gurugram, 122103, Haryana, India]

Privacy / Grievance Contact:

Name: [Kanupriya / Escalation manager]

Email: [sales@simplyrentals.in]

20. Consent

By using our website and voluntarily providing personal information, you acknowledge that you have read and understood this Privacy Policy.

Where applicable law requires consent for a particular processing activity, we will seek the required consent through an appropriate mechanism.